A combination of negative mindsets erodes trust, damages reputations and drives away customers.
Manipulative - pushy, insincere, pressurizing, dishonest, glib, annoying.
Overtly Arrogant - Motivated by self-interest, arrogant, individualistic, opinionated, controlling.
Complacent - Egotistical, self-satisfied, inattentive, unconcerned, lazy, unoriginal.
Supplier Centric - Reactive, lacking foresight, disinterest, lacking accountability, unstrategic, unknowledgeable.
Are you in the top
10% of sales people?
Here are 20 simple questions that could improve your sales relationships
Through our research, we have found that only 10% of
salespeople sell to customers in a way they want to be sold to.
Begin your journey to sales transformation
Why is there a disconnect between how salespeople see themselves and how they are perceived?
Only by understanding ourselves and how other people perceive us, can we change and truly transform our sales practices.
Sales mindsets are the key to answering this question.
Negative Mindsets: Values that customers say they see in 90% of sales people
What worked in the past,
won’t work now or in the future
Long-term successful sales relationships are centred around working with companies that demonstrate values
that align with their own.
that align with their own.
How customers would like salespeople to behave
These are the key mindsets that you require as a salesperson. Having these values places you in the top 10% of salespeople. We call this "The Winner's Circle".
Authentic - Honest, credible, unpretentious, sincere, ethical, trustworthy, dependable.
Client-centricity - Interested, investigative, knowledgable, dedicated, passionate, accountable, attentive.
Proactive creativity - Strategic, forward-thinking, innovative, creative, reflective, above and beyond.
Tactful audacity - Daring, bold, challenging, aware of limits, diplomatic, unconventional, enthusiastic.
Today's world is less about knowledge and more about how you think.
NATALYA WHITFIELD, HEAD OF SALES FOR INTERNATIONAL REPRESENTATIVES, ROYAL CARIBBEAN GROUP
MINDSET SURVEY: How do we help salespeople identify their mindsets?
We have created a collection of short questions that make it fun and easy to identify your selling mindset. The survey is only 20 questions long and will take no more than 10 minutes to complete.
Once the survey is complete we’ll send a copy of the results along with an explanation to your email address.
Why not see what others think of your selling mindset? Invite your contacts to take part in the surveys; your colleagues, your managers, your friends, and most importantly your customers.
Begin your journey to sales transformation
FROM THE BOOK: Backed by peer-reviewed academic research
Selling Transformed provides fresh, tangible ideas on how to develop better sales practices, focused on a new paradigm of selling – one that is based on proven values and beliefs, which deliver a competitive advantage in today’s new era.